Privacy Policy

Who We Are

Procore Insight operates from Becket Sport Centre, Shepherds Ln, Dartford DA1 2NL, United Kingdom. We specialize in web typography education and training, helping individuals develop professional skills in digital design.

When we say "we," "us," or "our" in this document, we're referring to Procore Insight Limited. "You" or "your" means anyone who uses our website, attends our programmes, or interacts with our services.

Information We Collect

We gather different types of information depending on how you engage with us. Here's what we typically collect and why it matters:

Information You Provide Directly

• Your name, email address, and phone number when you enquire about courses
• Educational background and career goals during application processes
• Payment details when you enrol in our programmes
• Correspondence history when you contact us via email or phone
• Feedback and testimonials you choose to share

Information Collected Automatically

When you visit procore-insight.com, certain technical data gets logged automatically. This includes your IP address, browser type, pages you visit, and how long you spend on each page. We use this to improve site performance and understand which content resonates with visitors.

How We Use Your Information

Every piece of data we collect serves a specific purpose. We don't gather information just for the sake of it.

We'll never sell your personal information to third parties. That's not how we operate, and it never will be.

Data Sharing and Third Parties

Sometimes we need to share information with service providers who help us deliver our educational programmes. But we're selective about who we work with.

• Payment processors handle transaction details securely under strict contracts
• Email service providers help us send course updates and important notifications
• Cloud storage providers host our learning materials and student records
• Analytics tools process usage data to help us improve the website experience

Each third party we work with must meet stringent data protection standards. They can only use your information for the specific services they provide to us—nothing else.

Your Rights Under UK GDPR

UK data protection law gives you significant control over your personal information. These aren't just theoretical rights—we've built processes to make them easy to exercise.

To exercise any of these rights, email us at support@procore-insight.com or call +447799165062. We'll respond within one month, though complex requests might take up to three months. If that happens, we'll explain why within the first month.

Data Security Measures

Protecting your information isn't optional—it's fundamental to how we operate. We've implemented multiple layers of security to keep your data safe.

Data Retention Periods

We don't keep your information forever. Here's how long we typically retain different types of data:

• Course enquiry information: 2 years from last contact
• Student records for completed programmes: 7 years after graduation (required for certification purposes)
• Payment and billing records: 7 years (UK tax law requirement)
• Marketing communications preferences: Until you unsubscribe or request deletion
• Website analytics data: 26 months in aggregate form

Once these periods expire, we securely delete or anonymize the information. There are exceptions—for instance, if you're involved in ongoing correspondence or have an unresolved complaint, we'll retain relevant records until the matter is resolved.

International Data Transfers

Your data primarily stays within the United Kingdom. However, some of our service providers operate servers in other countries. When data leaves the UK, we ensure it receives equivalent protection through:

• Standard contractual clauses approved by UK authorities
• Adequacy decisions recognizing comparable data protection standards
• Additional safeguards specific to each transfer arrangement

We're transparent about where your data goes. If you want specifics about international transfers affecting your information, just ask.

Cookies and Tracking Technologies

Our website uses a limited number of cookies—small text files stored on your device. We keep it simple:

We don't use advertising cookies or third-party tracking pixels. Your browser settings let you refuse cookies, though some features might not work properly if you do.

Children's Privacy

Our programmes target adults and young adults aged 18 and over. We don't knowingly collect information from anyone under 16 without parental consent.

If you're under 18 but over 16, you can use our services with a parent or guardian's permission. For anyone under 16, we require explicit parental consent before processing any personal information.

If we discover we've accidentally collected data from a child without proper consent, we'll delete it immediately.

Changes to This Policy

Privacy regulations evolve, and so do our practices. We review this policy regularly and update it when necessary.

Significant changes will be communicated directly if you're enrolled in a programme or subscribed to our updates. For everyone else, the "Last Updated" date at the top of this page shows when we made the most recent modifications.

We encourage you to check back periodically, especially if it's been a while since you last reviewed our privacy practices.

Complaints and Concerns

If you're unhappy with how we've handled your personal information, please tell us first. Most concerns can be resolved through direct communication.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. You can contact them at ico.org.uk or call their helpline on 0303 123 1113.

That said, we'd genuinely appreciate the opportunity to address your concerns before you escalate to the ICO. We take complaints seriously and use them to improve our practices.